We are foodpanda
Foodpanda is world's #1 online food ordering platform (website and mobile app), where hungry customers can order food for home delivery from their favourite restaurants. Currently we are operating in 40 countries across Asia, Europe, Latin America and Middle East and are still expanding. We are part of Rocket Internet, the world's largest internet platform, which also includes the companies Lazada and Zalora. We are expanding strongly in Malaysia and we are now looking for talented and highly motivated individuals to grow with us.
Motosikal / Skuter Courier
Tentang Kerja:
Sebagai kurier dengan foodpanda , anda adalah unsur utama dalam perniagaan kami untuk penghantaran makanan. Anda bertanggungjawab untuk pengambilan pesanan dari restoran, dan menyampaikan makanan kepada pelanggan kami. Malah, anda adalah wajah syarikat kami dan oleh itu penting dalam kejayaan kita secara keseluruhan.
Ia adalah berbeza-beza, menarik, dan pekerjaan membayar yang baik yang membolehkan anda untuk bekerja di seluruh Malaysia dan berjumpa dengan orang yang berbeza dan restoran. Jadi jangan teragak-agak dan memohon sekarang!
Keperluan
- Memiliki sebuah skuter / motosikal
- Lesen pemandu motosikal yang sah
- Keupayaan untuk beroperasi dalam pelbagai cuaca dan lalu lintas
- Cemerlang kemahiran organisasi dan pengurusan masa
Cara memohon:
- E-mel:[email protected]
- Telefon & Whatsapp: +60182321187
- Dengan mengisi borang ini (klik)
Account Manager
Responsibilities:
- Increase F&B vendor's performance
- Develop marketing actions for existing F&B vendors
- Identify, engage, and consult vendors on the benefits of improving their presence in our platform
- Ensure that processes are followed and bring in new ideas for improvement
- Close deals and improve terms
- Drive market growth for both merchant quality and revenue opportunity
- Constantly work towards improving customer experience
- Resolving client dissatisfaction and managing client expectations
Requirements:
- 2+ year(s) of proven success in an online marketing environment in a B2B sales organization
- Excellent communication skills
- Experience selling over the phone; food and drink merchants a plus
- Demonstrate a high degree of diligence and accountability, with evidence of personal results
- Comfortable in a competitive environment, with evidence of personal ambition to improve
- Strong negotiation and consultation skills
- Captive learner, excited about the opportunity to develop new skills
- Experience using CRM systems and specific experience with salesforce.com preferred
- Great team player and able to work independently in fast paced changing environment
How to apply:
- E-mail: [email protected]
Delivery Executives (Call center Dispatchers)
About the Job:
We are looking for highly motivated individuals with a high level of competency to manage customer, vendors and logistic team, in our fast paced and dynamic contact center. The individual must be able to multitask and be an advocate between customers, logistic and vendor teams. The individual will be required to work on shifts within the company's operations hours (10am - 11pm, Mon-Sun).
Responsibilities:
- Monitor personnel locations and utilization in order to minimize lead time from order placement to final delivery
- Proactively contact delivery riders and customer with about delivery status updates and the escalations on delivery times
- Deliberate with customers or supervising personnel in order to address questions, problems, and special requests for orders and actual delivery statuses
- Record and maintain files and records of work performed, cash collection, and other dispatch information.
- Advise personnel using foodpanda Dispatching System about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
- Manage delivery areas and be responsible to manage all orders within that area(s)
- Manage delivery systems and coordinate with riders to ensure maximum utilization and capacity.
- Provide immediate resolution to customer's complaints and escalations in the form of refund/compensation/etc
Requirements:
- Candidate must possess at least a Professional certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree any field.
- Fluency in written and oral English and Malay
- Good people management skills and ability to manage drivers efficiently
- At least 2 years of working experience in the related fields
- Preferably Junior Executives specializing in Logistics / supply chain / customer service or equivalent
- High motivation and excellent team player
- Willing to learn and explore new tools
How to apply:
- E-mail: [email protected]
Motorcycle/Scooter Courier
About the Job:
As a courier with Foodpanda, you are a key element in our business: food delivery. You are responsible to pick-up orders from restaurants, and deliver them to our customers. In fact, you are the face of our company and therefore crucial in our overall success.
It is a varying, exciting, and good paying job, which allows you to work all around Malaysia and meet different people and restaurants. So don't hesitate and apply now!
Requirements
- Own a scooter/motorbike
- Valid motorbike driver’s license
- Ability to operate in a variety of weather and traffic conditions
- Excellent organizational and time management skills
How to apply:
- E-mail: [email protected]
- Phone & Whatsapp: +60182321187
- By filling in this Form (clickable)