Skip to main content

mega-contest-2022-tnc

TERMS AND CONDITIONS

The following contest activity is organized by foodpanda Malaysia (“foodpanda”, “we” or “our”) and is open to users for the foodpanda Malaysia platform (“participant(s)”, “user(s)” or “you”). The Basic Terms and the Contest Standard Terms that are available at foodpanda Malaysia platform (collectively “Terms and Conditions”) shall be binding on you. The definitions in the Contest Standard Terms shall apply unless otherwise expressly agreed in the Basic Terms. In the event of any inconsistency between the Contest Standard Terms and the Basic Terms, the Basic Terms shall prevail to the extent of such inconsistency.



BASIC TERMS



1 Name of Contest “foodpanda Collect Pandas, Get Rumah Contest”
2 Brief mechanism of Contest 1. This contest is applicable for orders made on food delivery, pick-up, foodpanda shops and pandamart from the foodpanda app (“Order” or “Orders”).

2. Participants are required to spend a minimum amount on each category, in order to collect “points” for the contest throughout the Contest Period as follows:

Food delivery
Order value (RM) : RM20 - RM30
Pandas (Points) : 1
Order value (RM) : RM30.01 - RM40
Pandas (Points) : 2
Order value (RM) : RM40.01 & above
Pandas (Points) : 3


Pick-up
Order value (RM) : RM20 - RM30
Pandas (Points) : 1
Order value (RM) : RM30.01 - RM40
Pandas (Points) : 2
Order value (RM) : RM40.01 & above
Pandas (Points) : 3


foodpanda shops or pandamart
Order value (RM) : RM20 - RM30
Pandas (Points) : 1
Order value (RM) : RM30.01 - RM40
Pandas (Points) : 2
Order value (RM) : RM40.01 & above
Pandas (Points) : 3

3. All pandapro subscribers are entitled to 2x total points collected, at the end of the Contest Period.

4. During the week of 7th November until 13th November 2021, all points collected will be doubled.

5. Participants are required to key in the code PANDA during checkout of every successful Order to opt-in to the contest (1 Order = 1 entry) For the purpose of this section, “successful Order” means an order that is successfully delivered to the customer and no refund or whatsoever is made thereafter. For clarity purposes, the code PANDA is for contest opt in purpose only, with RM1 discount value.

6.Participants will receive a weekly email (EDM) with accumulated points collected as of the previous week throughout the Contest Period.

7. A total of thirty (30) shortlisted winners will be selected at the end of the Contest Period:
    a. Ten (10) participants with the highest points collected by the end of the Contest Period will be shortlisted.
    b.Remaining twenty (20) participants to be selected on interval based on overall total entries received for the Campaign Period:
    Total entries (x) / 20
    For example:
    Total entries (200,000) / 20;
    The twenty (20) shortlisted participants will be selected based on every 10,000th entry


8. Upon selection of shortlisted winners, the final winners of each prize will be selected via a lucky draw and short quiz through an on-ground / physical event.
3 Contest Period 1 November 2022,12:00AM until 30 November 2022, 11:59 PM
4 Eligibility Criteria / Ineligibility The Contest is open to existing and/or new users of foodpanda Malaysia subject to the following:

1. Participants must have a valid and registered foodpanda account during the Contest Period.
2. Participants must be residing in Malaysia during the Contest Period.

The following persons are NOT eligible to participate in this Contest:
  • any person who has committed or suspected to have committed fraudulent or wrongful acts in relation to his/her foodpanda account or any services granted by foodpanda Malaysia

  • any person who has opted out from receiving communications relating to foodpanda Malaysia marketing and promotional offers (“Communications”) will not be eligible to be selected as winners (note: foodpanda Malaysia will send push notifications and email to selected/shortlisted winners. However, if the person has opted out from receiving Communications from foodpanda Malaysia, the notification will not be sent to the person.)
    • 5 Selection of Winner 1. At the end of the Contest Period, a total of thirty (30) shortlisted winners will be selected:
      a.Ten (10) participants with the highest points collected by the end of the Contest Period will be shortlisted.
      b. Remaining twenty (20) to be selected on interval based on overall total entries received for the Campaign Period:
      Total entries (x) / 20
      For example:
      Total entries (200,000) / 20;
      The twenty (20) shortlisted winners will be selected based on every 10,000th entry


    2. Upon selection of shortlisted winners, the final winners of each prize will be selected via a lucky draw and short quiz through an on-ground / physical event (“Winners”).

    3. The Winners will be selected by an independent panel. The decisions by the panels are final and binding. The panel’s decisions on all matters relating to the Contest (including without limitation, the selection of Winners, play of the Contest and/or any resolutions made) shall be final and absolute and binding on the participants. No discussion, correspondence, enquiry, appeal or challenge in respect of any decision of foodpanda will be entertained.

    4. foodpanda Malaysia reserves the rights to evoke eligibility of any participants whose transactions/orders are deemed fraudulent.

    5.The selected Winners must not have won any contest prize from foodpanda Malaysia previously.

    6. foodpanda Malaysia employees are not allowed to win the Grand Prize of the Contest.

    7. foodpanda Malaysia may publish an announcement regarding the Contest and/or Winners on foodpanda social media platforms (such as: Facebook, Instagram & Twitter).

    8. The participants shall not dispute nor make any oral or written complaints, public announcements or statements on the same whether during or after the Contest Period.
    6 Prizes The Winners shall be eligible to the respective prizes at the end of the Contest Period as follows:

    Grand Prize : 1x unit of 3-bedroom condominium worth RM571,800
  • Property name: KAIA Heights, Seri Kembangan
  • Developer: UEM Sunrise
  • Unit size: 972sqft, type A1, located at Block B
  • Other information:
      • (a) a home with unobstructed views (North facing - Ayer Hitam Forest Reserve / KL City / Bukit Jalil view)
      (b) Connected via major highways (MEX, SKVE, LDP, Bukit Jalil highways)
      (c) 1.6km drive to Taman Equine MRT Station
      (d) Low density
      (e) Convenient amenities


    Other Prizes : 10 sets of Huawei bundle worth RM7,000
  • Huawei Mate 50 Pro
  • Huawei Watch GT2
  • Huawei Freebuds Pro2

    • 10 units of Apple iPhone 14 Pro Max (128 GB)
    9x RM1,000 foodpanda vouchers

    Terms and Conditions:
  • Prizes are strictly non-refundable. Prizes cannot be exchanged, altered or exchanged for cash.
  • foodpanda Malaysia reserves the right to alter, cancel, terminate or suspend the promotion, any part thereof or any part of the applicable terms & conditions from time to time, with or without any prior notice. Any decision made by foodpanda in relation thereto shall be final and binding on all persons.
  • foodpanda Malaysia reserves the right in its sole discretion to substitute the Prizes with other products of approximately equivalent value at any time with prior notice
  • For the Grand Prize of 3-bedroom condo (KAIA Heights by UEM Sunrise), the following fees and payment shall be borne by the Winner:
    • MOT Legal Fee
    • MOT Stamp Duty
    • Assessment
    • Advance Maintenance Fee
    • Monthly Maintenance Fee


    • Voucher Terms and Conditions:
  • Voucher is valid 30 days from the date of voucher credit (“Offer Period). Any use of the Voucher made before or after the Offer Period will be invalid and rejected.
  • Each Voucher is only valid for one order made via the foodpanda App.
  • Voucher is applicable to be used on food delivery, pick-up, foodpanda shops and pandamart orders.
  • Unless stated otherwise, Voucher is (i) not valid in conjunction with other promotions or discounts, (ii) non-transferable; (ii) not to be resold or whatsoever; (i) not exchangeable for cash, refund, replace or whatsoever; (iv) not stackable or to be combined with any other offers, promotions or discounts; (v) not allowed for partial redemption or discount or redemption for any other product items or redemption for other promotions with the voucher codes;
  • foodpanda Malaysia shall not be liable to any person including the Winners and/or be liable to offer replacement of any voucher code, cash or otherwise compensate any winners for expired, invalid, discontinued or canceled voucher code; improper use of, or inability to redeem any voucher code; or the inability to redeem a voucher code due to technical issues.
    		•
    7 Notification of winners
  • foodpanda Malaysia team will contact the shortlisted winners via email, push notification, phone call and/or such mode of communication (“Notification”) as foodpanda Malaysia team deems appropriate within fifteen (15) working days from the end of the Contest Period regarding details of the Winner Announcement Event (“Event”).
  • Shortlisted Winners are required to attend the Event, and final winners will be selected during the event via a lucky draw and a short quiz.
  • Shortlisted Winners will need to present his/her foodpanda account that matches with foodpanda’s customer ID, to be granted access to the Event. Winners are allowed to send representatives to the Event on his/her behalf, with an authorisation letter enclosed with a copy of the identity card of the Winner sent via email.
  • Any expenses to the Event (eg: transportation to the event venue) shall be borne by the Winners.
  • For the Vouchers Winners, the Voucher shall be credited into the respective winners’ foodpanda account within 14 working days from the date of Notification.
  • In the event that shortlisted winners do not show up at the Event, his/her eligibility will be revoked and the Prize will be forfeited.
  • The Winners will be deemed disqualified from the Contest, if:
      • foodpanda Malaysia is unable to contact the selected Winners (for any reasons, including line engaged or routed into voicemail, line drop off, etc); and/or
      the Winners withdrew their participation in the Contest upon being contacted by foodpanda Malaysia.

  • In the event that any situation mentioned in point above occurs, foodpanda Malaysia reserves the right to replace a disqualified Winner with a next-in-line shortlisted participant at its sole discretion.
    • 8 Additional Terms, if any
  • This Contest is in no way sponsored, endorsed or administered by, or associated with UEM Sunrise, Huawei Malaysia, Apple, Facebook, Instagram.
  • Participants agree to release UEM Sunrise, Huawei Malaysia, Apple, Facebook & Instagram from any liability in relation to this Contest.
  • Entry and participation in the contest shall be deemed an unconditional acceptance by you of these Terms and Conditions, foodpanda Policies and Privacy Policies available at foodpanda Malaysia platform.
  • foodpanda Malaysia reserves the right to change or alter any part of the contest at its sole discretion without prior notification.