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extraong-weekly-giveaway

TERMS AND CONDITIONS

The following contest activity is organised by foodpanda Malaysia (“foodpanda”, “we” or “our”) and is open to users for the foodpanda Malaysia platform (“participant(s)”, “user(s)” or “you”). The Basic Terms and the Contest Standard Terms that are available at foodpanda Malaysia platform (collectively “Terms and Conditions”) shall be binding on you. The definitions in the Contest Standard Terms shall apply unless otherwise expressly agreed in the Basic Terms. In the event of any inconsistency between the Contest Standard Terms and the Basic Terms, the Basic Terms shall prevail to the extent of such inconsistency.



BASIC TERMS



1 Name of Contest “foodpanda Extra Ong Weekly Giveaway”
2 Brief mechanism of Contest • Spend a minimum of RM30 per order on any foodpanda orders.

• For every three (3) successful orders from any verticals (food delivery, pick up, shops or pandamart), the participants shall be entitled to one (1) entry to this Contest. For the avoidance of doubt, successful order means the order is successfully delivered to the recipient, and no refund request was initiated thereafter.

• Entry Period means, respectively:
(a)Week #1 (27 January 2022 until 2 February 2022)

(b)Week #2 (3 February 2022 until 9 February 2022)

(c)Week #3 (10 February 2022 until 16 February 2022)

(d)Week #4 (17 February 2022 until 23 February 2022)

• For Entry Period Week #1:
Ten (10) participants will be selected at the end of the Entry Period Week#1 based on every 888th entry of the week as winners to win the Weekly Prizes (“Weekly Winners”).

• For Entry Period Week #2 – Week #4:
★ Eleven (11) participants will be selected at the end of the respective Entry Period based on every 888th entry of the week (“Eligible Participants”).
★ Eligible Participants of each Entry Period will be required to answer a question in a creative way and the Eligible Participant with the most creative answer shall be chosen to win the Grand Prize of the week (“Grand Prize Winners” or each a “Grand Prize Winner”).
★ The remaining ten (10) Eligible Participants of each Entry Period will be selected to win the Weekly Prizes as Weekly Winners.
3 Contest Period 27 Jan 2022,12:00AM until 23 February 2022, 11:59 PM
4 Eligibility Criteria / Ineligibility The Contest is open to existing and/or new users of foodpanda Malaysia subject to the following:

• Must be residing in Malaysia during the Contest Period
• Must have a valid registered foodpanda account

The following persons are NOT eligible to participate in this Contest:
• foodpanda Malaysia employees
• any person who has committed or suspected to have committed fraudulent or wrongful acts in relation to his/her foodpanda account or any services granted by foodpanda Malaysia
• any person who has opt-ed out from receiving communications relating to foodpanda Malaysia marketing and promotional offers (“Communications”) will not be eligible to receive the Weekly Prizes and/or Grand Prize. (note: foodpanda Malaysia will send push notifications and email to selected winners. However, if the person has opt-ed out from receiving Communications from foodpanda Malaysia, the notifications will not be sent to the person).
5 Selection of Weekly Winners and Grand Prize Winners • For Entry Period Week #1, ten (10) participants will be selected at the end of the week based on every 888th entry of the week as Weekly Winners.
• For Entry Period Week #2 to Week #4, eleven (11) Eligible Participants will be selected at the end of the respective week based on every 888th entry of the week to answer a question in a creative way in order to be the Grand Prize Winner. The remaining ten (10) Eligible Participants shall be selected as Weekly Winners.
• Selected Winners (both Weekly Winners and Grand Prize Winners) will be required to answer a questionnaire by foodpanda Malaysia to provide information for verification purposes prior to Prize collection and redemption.
• The selected Winners must not have won any contest prize from foodpanda Malaysia previously.
• All decisions made by the panel are final and cannot be appealed by the participants.

The panel’s or our decisions on all matters relating to the Contest (including without limitation, the selection of Winners, play of the Contest and/or any resolutions made) shall be final and absolute and binding on the participants. No discussion, correspondence, enquiry, appeal or challenge in respect of any decision of foodpanda will be entertained.

The participants shall not dispute nor make any oral or written complaints, public announcements or statements on the same whether during or after the Entry Period or Contest Period.
6 Prize Winners of their respective Entry Period shall be entitled to the following prize:

Week #1
Weekly Prizes : 10x Sony PlayStation 5

Week #2
Weekly Prizes : 10x Apple iPad Mini (64gb, Wi-Fi only)
Grand Prize : 1x Proton X50 (1.5T Standard)

Week #3
Weekly Prizes : 10x Apple iPad Air (64gb, Wi-Fi only)
Grand Prize : 1x Proton X50 (1.5T Standard)

Week #4
Weekly Prizes : 10x Apple iPhone 13 (6.1 inch display, 128gb)
Grand Prize : 1x Proton X50 (1.5T Standard)

(collectively referred to as “Prizes”)

Terms and Conditions:
1.Prizes are strictly non-refundable. Prizes cannot be exchanged, altered or exchanged for cash.

2.foodpanda Malaysia reserves the right in its sole discretion to substitute the Prizes with other products of approximately equivalent value at any time with prior notice.

3.For the avoidance of doubt, the Grand Prize is based on the net selling price of the product. As it is not based on on-the-road (OTR) price, it shall be exclusive of insurance, registration and road tax whereby such additional costs will be borne solely by the Grand Prize Winners.
7 Notification of winners & prizes collection Winners for Entry Period Week #1:

• foodpanda Malaysia team will contact the Winners via email, push notification and/or such mode of communication as foodpanda Malaysia deems appropriate (“Notification”) within five (5) working days from the end of the Entry Period, regarding the Prize collection or redemption which shall be determined by foodpanda Malaysia at its sole discretion.
• A questionnaire for verification purposes will be included in the Notification, and Weekly Winners are required to respond within three (3) days upon the receipt of the Notification. Failure to do so will result in forfeiture and new Winners will be selected.

Winners for Entry Period Week #2 to Week #4:

• foodpanda Malaysia team will contact the Eligible Participants and/or Weekly Winners via email, push notification and/or such mode of communication as foodpanda Malaysia deems appropriate (“Notification”) within five (5) working days from the end of the Entry Period and the Notification shall include:
(i) a creative question to select a Grand Prize Winner and
(ii) verification for Prize collection and/or redemption.

• Eligible Participants and/or Weekly Winners are required to respond within three (3) days upon the receipt of the Notification. Failure to do so will result in forfeiture and new Winners will be selected.

•After the Eligible Participants have answered the creative question and responded to the email questionnaire, the panel will make a decision to select the Grand Prize Winners within five (5) working days after the response deadline.

General:

1.In the event that Prize is not collected by the Winners within seven (7) days upon receiving the final Notification by foodpanda, the Prize will be forfeited.

2.Winners are allowed to send representatives to collect the Prizes on their behalf provided that an authorisation letter enclosed with a copy of the identity card of the Winner has been sent via email to foodpanda Malaysia team. Any expenses to collect the Prizes (eg: travelling to foodpanda HQ, Proton showroom and/or any other location as determined by foodpanda) shall be borne by the Winners.

3.foodpanda Malaysia may publish an announcement regarding the Contest and/or Winners on foodpanda social media platforms (such as: Facebook, Instagram & Twitter).

4.The Weekly Winners and/or Grand Prize Winners will be deemed disqualified from the Contest, if:

i. foodpanda Malaysia is unable to contact the selected Weekly Winners and/or Grand Prize Winner (for any reasons, including line engaged or routed into voicemail, line drop off, etc); and/or

ii. failed to receive a response from the Weekly Winners and/or Grand Prize Winner through the Notification within three (3) days upon the receipt of notification; and/or

iii. the Weekly Winners and/or Grand Prize Winners withdraw their participation in the Contest upon being contacted by foodpanda Malaysia.

5.In the event that any situation mentioned in point (4) occurs, foodpanda Malaysia reserves the right to replace a disqualified Winner with a next-in-line shortlisted participant at its sole discretion.
8 Additional Terms, if any • This Contest is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram, Apple, Sony or Proton.
• Participants agree to release Facebook & Instagram from any liability in relation to this Contest.
• Entry and participation in the Contest shall be deemed an unconditional acceptance by you of these Terms and Conditions, foodpanda Policies and Privacy Policies available at foodpanda Malaysia platform.
• foodpanda Malaysia reserves the right to change or alter any part of the contest at its sole discretion without prior notification.